FAQs – Saving Gas, Electricity, Water and Telecoms for UK Businesses

1. How does switching business utilities work?

We handle the whole process for you:

• Review your current gas, electricity, water and telecoms bills

• Compare live prices from multiple suppliers

• Recommend the best options for your business

• Submit contracts and manage the switch from start to finish
  You do not need to contact your existing supplier; most business energy switches complete within 28 days.

2. How much can I save on my water and telecoms?

The amount you can save depends on your usage, current contract, tariffs and the market at the time. Our customers typically save hundreds of pounds per year on gas and electricity, and over £400 on water on a typical three‑year contract. Telecoms savings vary, but many businesses save 20–50% by switching to the right broadband, VoIP and mobile plans.

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2. How does switching business utilities work?

We handle the whole process for you:

• Review your current gas, electricity, water and telecoms bills

• Compare live prices from multiple suppliers

• Recommend the best options for your business

• Submit contracts and manage the switch from start to finish
  You do not need to contact your existing supplier; most business energy switches complete within 28 days.

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3. Can I switch multiple utilities at the same time?

Yes. You can compare and switch gas and electricity together, and also move your water and telecoms to better deals. Many businesses combine gas, electricity and water with one supplier to simplify billing and often get better rates.

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4. Am I on the best tariff if I’m up for renewal?

Not necessarily. Many businesses are placed on deemed or renewal tariffs that are more expensive than competitive fixed deals. Comparing the market before your contract ends is usually the best way to ensure you’re not overpaying.

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5. How do I compare business energy prices online?

You enter your business details (postcode, usage or recent bill info) into a comparison engine, which shows live prices from a panel of trusted UK suppliers. Prices change daily, so the cheapest supplier today may not be the cheapest tomorrow; the only way to know is to compare current deals.

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6. What is the difference between a fixed and variable tariff?

• Fixed tariff: Unit price and standing charge are locked for a set period, giving you price certainty.

• Variable tariff: Prices can change during the contract, often at the supplier’s discretion.
  For most SMEs, a fixed tariff offers more budget certainty, especially in volatile markets.

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7. Can I get green/renewable energy for my business?

Yes. Many suppliers offer business gas and electricity plans with higher or 100% renewable content. We can compare green options alongside standard tariffs so you can balance cost and sustainability.

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8. How can businesses save water and reduce their water bill?

The average UK business uses about 30% more water than it needs. Simple steps include:

• Installing cistern water savers and automatic taps

• Fixing dripping taps and leaks quickly

• Checking water meters regularly for signs of leaks

• Reviewing monthly water bills for unexplained spikes

• Switching to a better business water plan rather than staying on deemed rates.

Switching supplier can often be the easiest way to save money on your business water bill.

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9. How can I save on business telecoms (broadband, landline, mobile)?

You can save by:

• Moving from ISDN to VoIP/SIP where possible

• Choosing a broadband package that matches your actual usage

• Reviewing mobile contracts for unused lines or unnecessary bundles

• Comparing multiple providers rather than accepting renewal offers
  Many businesses reduce telecoms costs by 20–50% after a proper comparison.

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10. What happens if I don’t switch when my contract ends?

If you don’t act, you’ll usually roll onto your supplier’s standard or deemed rates, which are often significantly more expensive. Switching before your contract ends helps you avoid costly rollover tariffs and stay on competitive deals.

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11. How long does it take to switch suppliers?

Most business energy switches are completed within 28 days. We manage the entire process, including contract submission and coordination with suppliers, so there is minimal or no disruption to your business.

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12. Do I need to change my meter or equipment to switch?

In most cases, you do not need to change your meter or equipment just to switch supplier. Switching is primarily a contractual change. If you want a smart meter or upgraded telecoms equipment, that is separate and can be discussed as part of your new plan.

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13. Can I combine gas, electricity and water with one supplier?

Yes. Many businesses benefit from putting gas, electricity and water with one supplier. This streamlines utilities, reduces the number of suppliers you deal with, and can lead to better overall rates and simpler billing.

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14. What if I have a complaints or problems with my supplier?

If you have issues with your supplier, you can raise a complaint directly with them. If it remains unresolved, you may be able to contact the relevant ombudsman or regulator. Ofgem provides guidance on business energy contracts, choosing tariffs, and using brokers.

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15. How often should I review my business utilities?

It’s best to review your gas, electricity, water and telecoms at least 6–12 months before your contract ends. An annual review helps you avoid expensive rollovers and ensures you stay on competitive deals as the market changes.